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What Governs Your Account on dhani88

Your use of dhani88 is subject to these terms and the laws of your local jurisdiction — access and eligibility depend on whether online gaming is permitted where you are.

Jurisdiction-dependent accessAccount and wallet rulesbKash, Nagad, Rocket coveredDispute and contact process
dhani88 What Governs Your Account on dhani88
CONTACT LEGAL SUPPORT

Reach Us About Policy or Account Issues

If you have a question about these terms, need to request account data, or want to raise a dispute about a bKash, Nagad, or Rocket transaction, our support team handles policy queries directly. Have your account ID ready when you get in touch.

Team online

Live Chat

Open the chat window from your account dashboard. Available for account, wallet, and policy queries — have your registered mobile number ready.

Email Support

Send policy or dispute queries to our support address. Include your account ID and the relevant transaction reference for faster handling.

Help Centre

Our help section covers account verification steps, wallet rules for bKash, Nagad, and Rocket, and how to submit a formal dispute.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We take the security of your account and personal data seriously. Here is how we manage it — from the moment you register to how long we keep your records.

Data Retention

We keep account and transaction records for as long as required by applicable law and our internal audit policy. You can request a summary of your data by contacting support with your account ID.

Cookie Use

We use cookies to keep your session active across devices — so switching from your phone to a browser does not log you out mid-session. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification on login. If you notice unrecognised activity, contact support immediately and we will freeze the account while we investigate.

Data Change Requests

To update your registered name, mobile number, or wallet details linked to bKash, Nagad, or Rocket, submit a request through support with valid ID. Changes are verified before they take effect.

Common Questions About Our Terms

Straight answers to what people actually ask about the legal side of using dhani88.

Access depends on your local law and eligible region. It is your responsibility to confirm that using an online gaming platform is permitted where you are before opening an account.

Contact our support team with your account ID and a description of what you need. We will respond with the relevant records in line with our data retention policy.

Raise the dispute through live chat or email with your account ID and transaction reference. Our team reviews wallet records and responds with a resolution or next steps.

We may update terms and will notify you via the contact method on your account. Continuing to use the platform after that notification means you accept the revised conditions.

We retain account and transaction data for as long as required by applicable law and our audit obligations. You can request a data summary at any time through support.

Contact support immediately through live chat or email. We will place a hold on the account while we investigate and walk you through the steps to secure it.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.